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Privacy Policy

Effective Date: 08/06/2025
Last Updated: 08/06/2025
Elite Plaza (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our workshops, classes, events, or visit our website.

 

1. Information We Collect

We may collect the following types of personal information:

Information You Provide to Us

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment details (processed securely via third-party providers)

  • Accessibility or dietary requirements (where applicable)

  • Any other information you voluntarily share when registering or contacting us

 

Automatically Collected Information

  • IP address

  • Browser type and version

  • Time zone setting

  • Pages visited and duration (via cookies and analytics tools)

 

2. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Communicate with you about your registration or participation

  • Provide workshop materials and updates

  • Respond to inquiries or support requests

  • Improve our services and user experience

  • Send marketing communications (only if you opt-in)

  • Comply with legal obligations

 

3. Legal Basis for Processing

We rely on the following legal bases under applicable data protection laws:

  • Contractual necessity: To provide the services you have registered for

  • Consent: For marketing or optional services, where applicable

  • Legitimate interests: To improve our services and respond to inquiries

  • Legal obligations: Where processing is required by law

 

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers: e.g., payment processors, booking platforms, email systems

  • Facilitators: When necessary for class delivery (e.g., dietary info for catering)

  • Legal authorities: If required to comply with legal obligations

All third-party providers are required to protect your data and use it only for the intended purpose.

 

5. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

  • Data is stored securely on encrypted servers or trusted cloud platforms.

  • Access is limited to authorized personnel.

  • We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

 

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of incorrect or incomplete data

  • Request deletion of your data (subject to legal limitations)

  • Withdraw consent at any time (for marketing, etc.)

  • Object to processing based on legitimate interests

  • Lodge a complaint with a data protection authority

 

To exercise your rights, please contact us at: hello@eliteplaza.co.uk

 

7. Cookies

Our website may use cookies to enhance your user experience and analyse site traffic. You can manage your cookie preferences through your browser settings.

 

8. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

 

9. Children’s Privacy

Our services are not intended for children under [age, e.g., 13/16] without parental consent. We do not knowingly collect personal data from children without such consent.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Elite Plaza
Email: hello@eliteplaza.co.uk
Phone: 02031037283
Address: 128 City Road, London, United Kingdom, EC1V 2NX

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